§ 28-212. Review of requests for service.  


Latest version.
  • (a)

    Request for service. The request for service will be reviewed and evaluated as to completeness and with respect to the feasibility of providing service, with a written response (preliminary review) issued to the applicant within two (2) weeks of receipt of the request, indicating the availability or unavailability of service as defined herein, or requesting additional information. Any verbal response from the department shall be unofficial until such time as a contract for service or other written agreement is signed and all applicable fees are paid.

    (b)

    Preliminary review. Upon receipt of the preliminary review, or in the event that no written response is issued within two (2) weeks of the request for service, if the applicant wishes to move forward with obtaining water and/or sewer service from the district, the applicant shall submit a written request for a final review.

    (c)

    Final review. Within two (2) weeks of receipt of a complete request for final review and the furnishing of all additional information requested, the department shall advise the applicant in writing of the availability of service and, if service is available, the connection fee, point of connection, required extensions, and any other pertinent requirements, including any agreement between the applicant and department that may be required or desirable.

(Ord. No. 2003-06, § 4, 3-25-03; Ord. No. 2005-20, § 3, 10-18-05)